Terms Of Service

1. Introduction

Welcome to SOLORIES.

These Terms of Service (“Terms”) govern your access to and use of the SOLORIES website, including its pages, content, product information, services, enquiry forms, media, and other website features.

By accessing or using this website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue use of the website.

These Terms apply to website visitors, prospective customers, customers, business partners, and other users interacting with SOLORIES through the website.

2. About SOLORIES

SOLORIES operates across several business and infrastructure-related areas, including:

Solar Energy Systems
Solar Street Lights
Battery Energy Storage Systems (BESS)
Construction and Infrastructure
Electrical Items and Equipment
Import & Export
Related products, solutions, and services

Information displayed on this website is intended primarily for general business and informational purposes.

3. Website Use

You may use the SOLORIES website for lawful purposes and in accordance with these Terms.

You agree not to:

Use the website for unlawful purposes
Attempt to gain unauthorized access to the website or its systems
Interfere with website security or functionality
Introduce malicious software, harmful code, or other disruptive material
Copy or reproduce substantial portions of the website without authorization
Misuse enquiry forms or communication features
Submit fraudulent, misleading, or intentionally inaccurate information
Attempt to disrupt the experience of other website users
Use automated systems to improperly access, scrape, or exploit website content
Use SOLORIES content in a manner that could falsely imply endorsement, partnership, or affiliation

SOLORIES reserves the right to restrict or terminate access to the website where reasonably necessary to protect the website, its users, or its business interests.

4. Website Information

SOLORIES makes reasonable efforts to present useful and accurate information on the website.

However, product descriptions, specifications, images, availability, project information, technical details, pricing, and other content may change without prior notice.

Website information should not automatically be interpreted as a final commercial offer, technical specification, quotation, contract, warranty, or guarantee.

For important purchasing or project decisions, users should obtain confirmation directly from SOLORIES.

5. Products and Services

SOLORIES may display information about products and services including solar systems, solar street lights, BESS solutions, electrical equipment, construction services, and other business offerings.

The availability of a particular product or service may depend on factors including:

Location
Technical requirements
Product availability
Project specifications
Supplier availability
Customer requirements
Applicable regulations
Commercial terms

Displaying a product or service on the website does not necessarily mean that it is available for immediate purchase or delivery.

6. Product Specifications

Technical specifications published on the website may be provided for general reference.

Specifications can vary depending on:

Product model
Manufacturer
Configuration
Project requirements
Available components
Manufacturing revisions
Applicable standards

Before placing an order or approving a project, customers should request and review the applicable technical documentation and final specifications.

Where a formal quotation, proposal, purchase order, contract, catalogue, datasheet, or other official document contains different specifications, the applicable contractual documentation will govern.

7. Pricing and Quotations

Prices displayed or communicated through the website may not constitute a final binding price unless expressly confirmed by SOLORIES in an official quotation or agreement.

Prices may be affected by:

Product configuration
Quantity
Installation requirements
Transportation
Taxes and duties
Import costs
Exchange-rate fluctuations
Market conditions
Project location
Customization
Other applicable costs

A quotation issued by SOLORIES may have its own validity period and commercial conditions.

A website enquiry does not automatically create a purchase contract or obligation for either party.

8. Enquiries and Requests

Users may submit enquiries regarding products, projects, installations, construction, BESS solutions, electrical equipment, or other services.

Submitting an enquiry does not guarantee:

Product availability
Acceptance of an order
A specific price
A particular delivery date
Project approval
Service availability
A contractual relationship

SOLORIES may contact you using the information supplied in your enquiry to discuss your requirements.

9. Orders and Contracts

Where a customer proceeds with a purchase or project, the transaction may be governed by a separate quotation, proposal, purchase order, service agreement, contract, invoice, or other written commercial documentation.

If separate contractual documentation is executed between SOLORIES and a customer, that documentation may establish terms that apply specifically to that transaction.

In the event of a conflict between these general website Terms and a valid written agreement relating to a particular transaction, the applicable written agreement will generally govern that transaction to the extent permitted by applicable law.

10. Project Estimates and Technical Recommendations

Information provided through the website may not be sufficient to determine the exact requirements of a particular solar, BESS, construction, electrical, or infrastructure project.

Final recommendations may require information such as:

Site conditions
Load requirements
Energy consumption
Available space
Structural conditions
Environmental conditions
Local regulations
Electrical characteristics
Customer requirements
Equipment specifications

Any preliminary information provided through the website should therefore be treated as an initial indication rather than a final engineering determination unless expressly confirmed by SOLORIES.

11. Intellectual Property

Unless otherwise stated, the content appearing on the SOLORIES website is owned by or used with authorization by SOLORIES.

This may include:

Company branding
Logos
Text
Graphics
Photographs
Videos
Website design
Layout
Icons
Illustrations
Product presentations
Original visual materials
Other website content

The SOLORIES name, branding, and associated materials may not be copied, reproduced, modified, distributed, republished, or commercially exploited without appropriate authorization.

Nothing in these Terms grants you ownership or a license to SOLORIES intellectual property except where expressly stated.

12. User-Submitted Information

If you submit information, documents, images, project details, or other material through the website, you represent that you have the right to provide that material.

You should not submit material that:

Violates another person’s rights
Contains unlawful content
Contains confidential information belonging to another party without permission
Contains malicious software
Is intentionally fraudulent or misleading

You remain responsible for the information and material you choose to submit.

13. Third-Party Services and Links

The website may contain links to or integrations with third-party services, websites, platforms, communication tools, maps, social-media services, video platforms, analytics providers, or other external resources.

These third-party services operate independently from SOLORIES and may have their own terms and privacy policies.

SOLORIES does not control and is not responsible for the availability, content, security, privacy practices, or policies of independent third-party services.

Your use of third-party services is subject to the terms applicable to those services.

14. Website Availability

SOLORIES aims to keep the website accessible and functional, but continuous availability cannot be guaranteed.

The website may occasionally be unavailable due to:

Maintenance
Updates
Hosting problems
Technical failures
Security measures
Internet or network issues
Third-party service interruptions
Circumstances outside our reasonable control

SOLORIES may modify, suspend, or discontinue parts of the website without prior notice where reasonably necessary.

15. No Guarantee of Website Accuracy

Although reasonable efforts may be made to maintain website information, SOLORIES does not guarantee that every piece of information will always be:

Complete
Current
Error-free
Suitable for every purpose
Available at all times

Users should verify important commercial, technical, legal, and project information directly with SOLORIES before relying upon it.

16. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the SOLORIES website and its general content are provided on an “as available” basis.

SOLORIES does not guarantee that:

The website will always operate without interruption
The website will be completely free from errors
All content will always be current
The website will meet every user’s particular requirements
Website content will be suitable for every project or application

Specific products and services may be subject to separate warranties, guarantees, contracts, manufacturer warranties, or commercial terms.

Nothing in these website Terms is intended to remove rights or protections that cannot legally be excluded.

17. Limitation of Liability

To the maximum extent permitted by applicable law, SOLORIES will not be responsible for losses arising solely from reliance on general website information where that information was not intended to constitute a final quotation, engineering assessment, contractual commitment, or other binding representation.

This may include indirect, incidental, consequential, or business-related losses arising from use of the website, subject to applicable law.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

18. Force Majeure

SOLORIES will not be considered responsible for delays or failures caused by circumstances beyond its reasonable control.

Such circumstances may include, where applicable:

Natural disasters
Severe weather
Fire
Flood
War or civil unrest
Government action
Changes in law or regulation
Import or export restrictions
Supply-chain disruption
Transportation disruption
Utility failures
Major technical failures
Labor disruptions
Other events outside reasonable control

Specific contracts may contain their own force majeure provisions.

19. Privacy

Your use of the SOLORIES website may also be subject to our Privacy Policy, which explains how information may be collected, used, stored, and handled.

Users are encouraged to review the Privacy Policy before submitting personal information through the website.

20. Security

Users must not attempt to compromise or circumvent the security of the SOLORIES website.

Prohibited activity includes attempting to:

Access restricted areas without authorization
Obtain unauthorized user or administrative credentials
Introduce malicious code
Attack website infrastructure
Circumvent security mechanisms
Interfere with website availability

Suspected security vulnerabilities or unauthorized activity should be reported to SOLORIES through the official contact channels.

21. Changes to These Terms

SOLORIES may revise these Terms from time to time.

Changes may be made to reflect:

New services
Website improvements
Changes in business operations
Technology changes
Legal or regulatory requirements
Other legitimate business needs

The updated version will be published on this page with a revised effective date.

Your continued use of the website after an updated version is published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

22. Governing Law

These Terms shall be interpreted in accordance with the laws applicable to SOLORIES and its relevant business operations, subject to any mandatory legal rights or requirements that apply to the user.

Any dispute relating specifically to the use of the website should first be raised directly with SOLORIES so that the matter can be considered and, where appropriate, resolved through good-faith communication.

Specific commercial agreements may contain their own governing-law and dispute-resolution provisions.

23. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary, and the remaining provisions will continue to apply to the extent permitted by law.

24. Entire Understanding

These website Terms describe the general conditions governing use of the SOLORIES website.

They do not replace specific written contracts, quotations, purchase orders, warranties, or other commercial agreements that may apply to individual products, services, or projects.

25. Contact SOLORIES

If you have questions regarding these Terms of Service, website use, products, services, or business enquiries, please contact SOLORIES through the official contact details published on our website.

SOLORIES

Website: solories.com

Working Locations: Karachi · Khairpur · Islamabad · Lahore

Karachi Location: Sachal Goth, Scheme-33, Karachi

Email: Please use the official SOLORIES email address published on the website.

Phone / WhatsApp: Please use the official SOLORIES contact number published on the website.

26. Acceptance of Terms

By accessing and using the SOLORIES website, you confirm that you have read and understood these Terms of Service and agree to comply with them.